How To for Creating a Visitor

Option 1 - add through QR code

1. Open your eSphere app and open the “Residence” home icon at the bottom of the screen. Here, you will see all of your current residents. Click the blue “+” icon on the bottom right of the screen.
   
   
    
2. A pop up “Add a person” will appear, select “create a visitor”
   
   
    
3. Create their profile! Give them a name, assign them as a visitor, give them a description, and enter their phone number (optional). Click “save”
   
   
    
4. Scan the QR code with your visitor’s phone to finish setting up their profile
   
   
    
5. Review your newly created profile and select “save”
   
   
    

6. You have now created a visitor and will appear in your Residence Overview
   
   

    

Option 2 - add through search for device

1. Open your eSphere app and open the “Residence” home icon at the bottom of the screen. Here, you will see all of your current residents. Click the blue “+” icon on the bottom right of the screen.
   
   
    
2. A pop up “Add a person” will appear, select “create a visitor”
   
   
    
3. Create their profile! Give them a name, assign them as a visitor, give them a description, and enter their phone number (optional). Click “save”
   
   
    
4. select “search for device”, this way you can search for their device that is currently in your device log, select the device you want to assign to the visitor profile
   
   
    
5. select the device you want to assign to the visitor profile
   
   
    
6. Review and save: ensure that it is the correct visitor information and the correct device, hit “save”
   
   
    
7. You have now created a visitor and will appear in your Residence Overview
   
   

Option 3 - add through presence alert notification

1. After a visitor has visited your home and connected to Wi-Fi multiple times, eSphere recognizes this individual and will send you a notification “iPhone joined WiFi again”. Select “Take Action” to set them up as a visitor
   
   
    
2. A pop up will appear, select “Create new profile”
   
   
    
3. Enter in the details for this visior: name, category (select Visitor), description, and phone number (optional) and select “Next”
   
   
    
4. Review the details curated and select “save”
   
   
    
5. Success! Your recognized visitor now has a profile!